Featured 311 Companies and Organizations

These are the organizations I come across in my research who are doing interesting things in the API space. They could be companies, institutions, government agencies, or any other type of organizational entity. My goal is to aggregate so I can stay in tune with what they are up to and how it impacts the API space.


Open311 is meant to facilitate an international effort to build open interoperable systems that allow citizens to more directly interact with their cities. Many 311 systems provide a broad range of information and services, but currently the primary focus here is coordinating a standardized, open-access, read/write model for citizens to report non-emergency issues. For a broad overview, see the Learn More page, for an in-depth look see the post that describes Open311 as a specification for an open platform, and for general information about 311, see the Wikipedia page on 311.

  • Blog RSS - The blog rss for the Open311 platform.
  • Github - The github for the Open311 platform.
  • Twitter - The twitter for the Open311 platform.
  • Website - The website for the Open311 platform.

Other 311 Companies and Organizations

These are additional companies who have APIs, but do not have as much detaila nd resources available to rank with the others.

Baltimore Open311

Baltimore 311 helps residents make their neighborhoods more beautiful by reporting local issues including potholes, graffiti, and streetlight outages. Residents can track the status of reports they or other members of the community have submitted

Bloomington Indiana 311

The City of Bloomington ITS Department has developed and deployed a suite of lightweight tools for Open311.

Boston Massachusetts 311

311 is an easy-to-remember telephone number that connects you with highly-trained Constituent Service Center representatives who are ready to help you with requests for non-emergency City services and information.

Brookline Massachusetts 311

The 311 website for Brookline Massachusetts.

Chicago Illinois 311

Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago.

Columbus Indiana 311

The Columbus Service Center is also known as 3-1-1; its mission is to provide access to City services and City information with the highest possible levels of customer service. The 3-1-1 initiative strives to help City agencies provide efficient service delivery by allowing them to focus on their core missions, manage workloads efficiently, provide insight into the needs of residents, and measure how well services are delivered.

Grand Rapids Michigan 311

311 is an easy to remember number that connects you with a trained customer service representative eager to assist. 311 provides a fast, simple and convenient way to obtain information on City services. Contacting the City by phone, in-person, online or on your phone is easier than ever.

Philadelphia Pennsylvania 311

Philly311s goal is to provide world-class service for all our channels-phone,email,mobile,web and social media.   When you submit a service ticket we aim to deliver you timely updates and accurate information. By working closely with city departments, we develop valuable insights that help to improve our city.    

San Francisco California 311

The 311 service for the City of San Francisco, California.

Toronto Ontario 311

311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.

Washington DC 311

The 311 service for the City of Washington D.C.

Industry Tag Cloud

This set of tags represent this industry, pulled from the website and marketing materials available for each of the companies listed.


They reflect the intent of these platforms, helping people understand what is aavailable for integration into applications.